Ordering, payments and shipping

Order

Choose the items you want to order, click "Add to Cart". You will be redirected to the shopping cart. Choose your preferred payment method and click on "Complete order". Then fill in contact details and billing address. After that you can still monitor the entire order and confirm or cancel. When everything is correct and you want to make the final order, click "confirm order" on. After this you will be redirected to pay and get an order confirmation sent to you.

Payment Methods​

  • IDEAL
  • Mister Cash
  • Pick up from the store

Envelope or package?

When your order is sent with package service, you will receive an email with a "track & trace". PostNL (in The Netherlands) offers twice the package to you. If you are not in a position to take the parcel both times, you will receive a receipt from the postman with which you can pick up the package at the nearest post office.

Shipping

Netherlands:

Free shipment from €100,-

There are articles in the assortment that are too big for letter. For this, € 6.95 package fee will be charged. In the case of a package that weighs between 10kg and 30kg the cost is 15 euro for sending. You can see the costs before you confirm your order, and how much it will cost in total.

Belgium:

Free shipment from €125,- 

There are articles in the assortment that are too big for letter. For this, € 13,50- package fee will be charged. In the case of a package that weighs between 2kg and 5kg are the costs € 20, -; between 5kg and 10kg are the costs € 25.50; between 10kg and 20kg, the costs are € 34.50 for shipping. 

Other countries:

For other countries, it is easiest if you please contact me so I can give an indication of the exact cost.

Delivery times

If the items are in stock, they are handled as quickly as possible and sent. If they are not available you will be kept informed and are ordered as quickly as possible and sent to you. Your pakkage will be processed within 2 working days before you receive your order. If it takes longer you will be notified.

Pick up at the store

When you chose pick up at the store, your products mostly will be ready within 24 hours. You will recieve an email with more information. You can pick up your order within the opening hours of the store. (Every day between 10.00 and 23.00 o'clock)

If you have more questions send me an email to info@luckybastardshop.com and we will gladly answer all questions to the best of our knowledge.

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